Customer Service

Customer Service

We’re not satisfied until you are. Even after work on your project is complete, we’ll be on hand to help, with everything from repairs and replacement products to spare parts.

Your Feedback helps Innova with Continuous Improvement 

Innova values your feedback, and will always ask how well we’ve managed and delivered your project. Our performance and procedures are regularly evaluated, and your valuable input helps us maintain high standards of customer service.
We’re not satisfied until you are. Even after your project is completed, we’ll continue to be at your service. If you require repairs, replacement products or spare parts, one phone call is all you need to make. We’ll address any issues and make arrangements if any work is needed.

After any installation by Innova, we will always ask for your feedback about how we’ve managed and delivered your project. Our performance and procedures are evaluated on a regular basis, and your views will help us maintain our high levels of customer service.

For long-term peace of mind, why not take advantage of our Annual Maintenance Contract (subject to terms and conditions). Your contract can be tailored to your specific needs and budget, and will state the scope of services to be included.  This means ongoing maintenance and repairs will always be carried out promptly and to the highest level of quality

 

Do you have a project in mind?

We would love to hear from you. Give us a call, email or make an enquiry. We are here to share our expertise and answer your questions.

Make an Enquiry
0161 4775300
hello@innovadesigngroup.co.uk
0161 477 5300
click to email us

Follow & Share